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In 3 words: They fit perfectly! Athletic fit, incredible freedom of movement, unrivaled comfort and lasting tear resistance. All thanks to our pantented denims and carefully chosen design.
Our give you the same unrestricted freedom of motion as your favorite pair of jeggins, but they are true, genuine denim jeans. They contain just enough elastane and offer an authentic denim feel, combined with maximum comfort and a perfectly sporty fit. We give a lot of thought to the details of each product. This ensures that every Aesparel is a kind of its own. There is a lot to discover on each of our products, such as special seams, sticks or hidden prints.
Because we are convinced that each piece of clothing should be as unique as its wearer.
We stand up against the trend of short-lived disposable products and cheap mass production.
Our pants are made to last and are produced under fair working conditions. We set the highest possible standards for quality (fabric, details, processing) and social conditions in production. This begins with the choice of the fabric: We source the denim for our collection from the world's first denim weaving mill that is certified with the Nordic Swan and the EU Ecolabel for exceptional sustainability. Our Extra Tough Denim is extremely durable thanks to a patented Cordura yarn and is more than 3 times stronger than conventional denim. Our jeans are also finished with elaborate details such as embroidery and prints as well as special rivets and seams.
All our jeans and chinos are processed in a young and innovative company in Turkey, which has been awarded with the BSCI certificate for responsible business ethics and fair wages.
All this contributes to making our jeans and other products unique, especially in terms of quality as well as durability. But this means that they are significantly more expensive to produce than their brothers and sisters of other well-known brands. Our heart beats for sustainable and durable products, which is why we are happy to accept a lower profit margin than the major jeans manufacturers.
Coming from this conviction we also offer you an extended return policy as well as free shipping & exchanges in a growing number of destinations and are always happy to assist you personally with advice and action. We are looking forward to your feedback.
We have our jeans manufactured in selected factories in the EU and Turkey. Fair working conditions are more important to us than cheap mass production!
We strive to meet the highest possible standards. And by this we don't just mean the products but also to our impact on the environment and all the people involved in the manufacturing process - from the production of the denim to its delivery to your front door!
That's why we source the denim for our collection from the world's first denim weaving mill certified with the Nordic Swan and the EU Ecolabel for exceptional sustainability.
All our Jeans & Chinos are processed in a young and innovative facility in Turkey, which has been awarded the BSCI certificate for responsible business ethics and fair wages.
Our parcels are shipped CO2-neutral, our cardboard boxes are printed with ecofriendly waterbased colors and our logistics partner only works with permanent employees and even with 100% self-produced solar power.
In Germany shipping takes a maximum of 2 working days. Within the EU a maximum of 4 working days and outside the EU up to 14 working days for standard shipping and 5 working days for express shipping. Please keep in mind that for shipments to non EU countries, additional waiting times and costs / taxes may apply
You can always rely on our sizefinder - you can find it on every product page at the top right position ("What's my size?")! As a rough guideline you can orientate yourself by this:
If the sizefinder reccomends a smaller size than you are used to from other brands, don't worry - this is correct! You can wear our jeans are about 2 (chinos 1) sizes smaller than those from other brands because this is your true waist size. Don't worry, your thighs will still fit perfectly.
women: The size reccomender should show you a size that you are already used to from other brands.
We know this sounds strange, but what you see is your true waist size. Most people, especially trained men, usually buy their jeans about 2 sizes too big, because the thighs are cut too tight. Thanks to our Athletic Fit you finally fit into the waist size that is actually made for you and still offers enough room for your thighs!
To find out if and when your favorite jeans are in stock again,
you can use our "back in stock" reminder that shows up for out of stock items. If you want to be the first to know about new releases, you can always sign up for our newsletter (at the bottom of the page). Don't worry, we will not litter your inbox with junk!
Due to the vast amount of washes, sizes and styles it is unavoidable that some sizes get temporarily or permanently sold out. To have all items always on stock we would have to pile up huge quantities of all articles in our warehouse and would cause a lot of left over stocks . This just doesn't add up - neither from an egological nor from an economical point of view.
There are various reasons for this: 1. Please check, if you have bought a different fit. We offer our jeans in different fits (Athletic Straight Fit, Athletic Slim Fit, Athletic Skinny Fit), which differ in their shape.
2. Even with the same cut it can happen that different washes turn out slightly different, because our jeans have a high cotton content and cotton as a natural fiber never behaves the same in production.
At AESPAREL we are all athletes ourselves, so we know how important freedom of movement is. We achieve this through very high quality and partly patented denim fabrics, special cuts and hard tests for all our products!
Despite the high quality of our fabrics, color bleeding of dark colors to a certain degree is unavoidable. Cotton is a natural material that can only retain a certain amount of color pigments permanently. Therefore, be sure to use color catcher sheets when you are washing dark fabrics together with lighter colors!
You can wash the jeans just like the rest of your staples (40 degrees program, turned inside out, use color catching sheet). We recommend not to tumble dry our jeans because this leads to faster aging of the materials.
If you have any questions about the return process or need help, please feel free to contact us at any time at shipping@aesparel.com
Sure, Here you will find an overview of our retailer partners. We are constantly expanding our partner network, so there will be more and more locations in the future. If you don't have a retailer in your area yet, you can always order risk free
with free shipping & returns from many countries.
Awesome - we're happy to hear that! Please write to us about this at sales@aesparel.com.
SHIPPING COSTS
You will be informed about every status change of your order automatically by email.
You will be informed about every status change of your order automatically by email. Also, if available, you can always check your tracking information when you log into your account.
Shipping costs vary depending on the country you want to ship to. For the following countries express shipping and returns are always free of charge: Germany, Austria, Belgium, Luxembourg, Denmark and Poland. In the other EU countries you pay a flat rate of 15 EUR for express shipping. For all other countries it is 15 EUR for standard shipping with basic tracking and 30 EUR for express shipping with enhanced tracking.
Just go to our RETURNS PORTAL. Log in with your order number (format: 20xx-xxxxx, e.g. 2020-10000) and your e-mail address and follow the instructions. Here you can also create your free returns label (only in certain countries).
If you have any questions about the returns process or need assistance, just drop us a line at shipping@aesparel.com
If you cannot find your order number, you can use your delivery note number as a reference. Just replace the "AE" with "2020" or the year of your order (e.g. instead of "AE-10000" "2020-10000" and voila - that's your order number.
Germany, Austria, Belgium, Denmark, Denmark, Luxembourg, Luxembourg and Poland: You do not need a return address. It is already printed on the return label, which you can create for yourself via our returns portal.
OTHER COUNTRIES: Send your return as an insured parcel to the following address: pg distribution GmbH Wareneingang AESPAREL Felix-Wankel-Str. 4 82054 Sauerlach GERMANY
To get an update on the current status of your return, please send an email to returns@aesparel.com
PRODUCT
Yes we do. You can find it on every product page on the top right corner ("WHAT'S MY SIZE").
You can always rely on our sizefinder - you can find it on every product page at the top right position ("What's my size?")! As a rough guideline you can orientate yourself by this:
If the sizefinder reccomends a smaller size than you are used to from other brands, don't worry - this is correct! You can wear our jeans are about 2 (chinos 1) sizes smaller than those from other brands because this is your true waist size. Don't worry, your thighs will still fit perfectly.
women: The size reccomender should show you a size that you are already used to from other brands.
During Checkout an input field will pop up just below the order overview stating "Gift Card or Discount Code". Enter your coupon code in this field and then click on 'Apply'.
If you have any problems with the code, please check:
1. It may only be valid for a limited period of time or may not be valid for all articles.
2. It cannot be applied to an order you have already placed.
3. It cannot be combined with any other promotions, offers or discounts.
The terms and conditions for coupon codes can be found at the bottom of your email or on the coupon. If you have any questions or need help with the voucher code, please contact hello@aesparel.com
Each of our jeans models is unique and has different details, such as prints, sticks or special stitching. Also the different washings and finishes mean that some jeans are more complex in production and therefore more expensive than others. We have decided to reflect this in the sales price instead of forming one standard price for all different models. This way every customer has the possibility to choose a model according to his/her taste and budget.
PAYMENT | REFUND | REMINDER
We will automatically refund all incoming returns after a review. It usually takes 7-10 business days to process your returns. Please give us up to 14 days after submitting your return before filing requests on the status of your refund so that we can focus on processing your returns.
If you paid by credit card : Please note that the refund may not appear on your credit card bill until the end of the month.
If you have not yet paid your invoice, Klarna will send you an updated invoice within 24 hours after we have processed your return. You only have to pay for the items you keep.
If you have paid your invoice in full and returned your order within 28 days of receipt, Klarna will issue a refund for the returned items. Please note that Klarna requires up to 7 days after the completion of the return process to issue the refund.
Klarna grants you a 30 day payment period for your invoice. In rare cases, due to various reasons (late return delivery, transportation time, processing time), your return period may overlap with Klarna's payment period and you may receive a reminder from Klarna. In this case you can easily apply for a free extension of the deadline via the Klarna portal:
Due to data protection, we do not have access to your payment and reminder procedures at Klarna. If you have any questions about your Klarna payment or a reminder, please contact Klarna Support directly:
If you made a purchase with Klarna Pay Later (purchase on invoice), please transfer the amount due directly to Klarna and NOT to our account. You will receive the account details from Klarna by e-mail after your purchase.
Of course, in this case you still have 100 days to send your items back to us. But please note that the payment period of KLARNA is independent from our right of return. This means: If you want to keep your items beyond the payment term of KLARNA, you have to pay the indicated invoice amount to avoid reminder fees. After you have returned the articles, the amount will be credited to your account.
