Express shipping and returns are always free for the following countries: Germany, Austria, Belgium, Luxembourg, Denmark, and Poland. For other countries, we always look for the cheapest, most reliable shipping methood for you!

The quickest and easiest way to exchange an item is to return all unwanted items via our Returns portal and order your new desired items as usual via our webshop. As soon as we have received your return, we will immediately refund the purchase price.

If you would like individual advice or have a question, please contact returns@aesparel.com at any time . We are happy to help you =)

You can easily create your return in our returns portal. Here you can also get your free return label (only available in certain countries).

If you have any questions about the returns process or need help, please contact us at returns@aesparel.com . We are happy to help you =).

To inquire about the current status of your return, please simply contact us by email at returns@aesparel.com.

We want to make things easy for you. An exchange via refund and reorder is the most advantageous and quickest option. You can order your new desired size directly, while your return is processed, and you do not have to wait unnecessarily for the exchange thereby risking that in the meantime your new desired size will sell out.

Your satisfaction is very important to us. Should you nevertheless prefer a direct exchange or have questions about product availability or sizes, we are happy to help you personally, just contact us by email:

returns@aesparel.com

and we will be happy to help you!